British Gas - The Round Up

British Gas - The Attitude
British Gas - The Disaster
British Gas - The Hiding
British Gas - The Owner (Centrica)

This series of articles related to British Gas is now resolved, but not satisfactorily concluded. British Gas has (at last) begun to address (by e-mail) my original 'query'. And this is only 10 weeks after the problems began. Alleged investigations that are now 'complete' do not match up with my own reports and only since energywatch (end July) became involved has British Gas allegedly conducted any investigation.

Without informing the aggrieved party

In secret. Privately.

In camera

Allegedly

The matter rests, but very uncomfortably.